Hyderabad: Municipal Administration & Urban Development (MA&UD) Special Chief Secretary and Metropolitan Commissioner Arvind Kumar on Twitter said that ORR users can give feedback & suggestion, lodge a complaint, and air grievances on Twitter. He asked users to provide feedback by tagging md_hgcl and CGM_HGCL to his/her tweet.
Arvind Kumar retweeted the tweet posted by the Hyderabad Growth Corridor Limited. The tweet also requested users to mention the exact location along with pictures to resolve issues on time.
“Dear ORR users, For any suggestions/feedback/complaints/grievances related to ORR please inform us at md_hgcl and CGM_HGCL. Users are requested to mention exact location with photos for timely redressal of issues,” read a post by Hyderabad Growth Corridor Limited.
“Soon we are launching 5 digit toll free number and it will act as single point contact for any grievances. Presently following toll free nos. are operational for emergency services. 1066 (kokapet to Ghatkesar) 105910 (Taramatipet to Nanakramguda),” Hyderabad Growth Corridor Limited (@md_hgcl) said in a subsequent tweet.
The post by Aravind Kumar gathered some positive reactions from netizens as they welcomed his decision and also thanked Hyderabad Growth Corridor Limited.